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On est là.

Une équipe française. Pas un chatbot. Réponses en moins de 24h.

Questions fréquentes

Les réponses aux questions qu'on reçoit chaque semaine.

How long does it take to receive my order?+

Dispatched within 48 hours. Delivered in 2-3 days in mainland France via Colissimo. Chronopost 24-hour option available at checkout.

Which iPhone models are compatible?+

All iPhone 12 and newer on MagSafe / Qi2 25W. iPhone 8 to 11 charge with standard 10W Qi. All MagSafe-certified cases (max thickness 3 mm) are compatible.

How do I make a return?+

Email us at info@lespetitschargeurs.com with your order number. You will receive a prepaid label within 24 hours. Drop off the package at a Colissimo pickup point. Refund within 5 business days after receipt.

Can I pay in installments?+

Yes — interest-free payment in 3 installments via PayPal on orders over €100. Automatic simulation at checkout.

Are the products really designed in France?+

Yes. The design, hand-polishing, and quality control are all carried out in our Hyères office.

What exactly does the warranty cover?+

Any manufacturing defect for 2 years. We repair or replace. Not covered: intentional drops, water, crushing.

Email

Response in under 24h, Monday to Friday.

info@lespetitschargeurs.com

Office tour

Thursday afternoon, by appointment, in Hyères.

Contact us

Pros & Press

Corporate gifts, partnerships, press kit.

info@lespetitschargeurs.com